What information do I need when submitting a ticket

Please have the following information available when submitting a ticket.

  • The platform you use to play the game. Your choices are Windows, Mac, Linux, Xbox One, Playstation 4
  • Where you bought your game or key.
  • If you bought a legacy key from the kickstarter you should provide your transaction number and whether you bought it from Amazon or directly from our site.
  • If you bought a key from our site you should indicate the email you used to purchase the key and also provide your real first and last name.
  • If you are playing the PC version of the game and are reporting crashes or a bug please attach your output log.


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